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Review and respond to an approval: If something is missing or unclear

WC365 Approver Guide

Review and respond to an approval — If something is missing or unclear

Do not ask the requester to submit a duplicate because an approval, message or event is missing. Give the administrator the WorkCycle365 reference, employee, lifecycle, expected time and missing item.

Your administrator investigates the existing request and arranges the correction. Modify is for eligible requests still in progress; it cannot replay a failed request. If only an email is missing, describe that problem separately from an account change that succeeded.

Related: Timing and scheduling · Follow your request


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